Computer Help Desk?
Today I decided to take my somewhat new computer to the shop for service. Having taken it there a few weeks before, I felt confidant that this time, repairs would be made in a professional manner.
Last time, I tried installing an update when the system gave me the ominous blue screen of death. As it turned out, it took the shop three days to repair an error in the BIOS that was causing the problem.
This time it was an even easier repair. When I boot up the computer, Windows Vista fails to load. I tried rebooting the computer, inserting the recovery CD that came with my computer, and a handful of other tried-and-true methods of system recovery, all to no avail. After a few hours of pulling my hair out and denting the wall with my head banging, I decided that it was time for the pros to have a look.
The technician at the counter came over and said, “You’re back!”, as if I had somehow failed to realize that I had stood in this same exact spot only a few weeks ago.
I gently set the computer tower on the desk and told the technician that the computer crashed the other day and that the operating system was not loading. I went onto explain that all other computer functions were in perfect order, but for some reason, Windows Vista was not loading on startup. He glared at me for a moment, let out a big annoying sigh, and opened the case to the computer.
Just like a mechanic who works on my car, he proclaimed, “See! That’s where your problem is right there!” Either this man who was several years younger than me had the ability to see through to the hard drive with X-Ray glasses, or he was about to feed me a line of crap. He wasn’t wearing glasses, so I was going to have to settle for the crap.
He pointed to a small collection of dust on the inside of the computer and blamed the problems with Windows Vista on the dust, which in my estimation had absolutely nothing to do with anything. If the computer doesn’t start up or turn on, it is likely a hardware problem, but if the computer simply doesn’t run a specific operating system, it is a software problem.
He ignored my insight about hardware versus software, and put the cover back onto the computer case.
“That’ll be $20, please”, he demanded.
“For what?”, I replied.
He then went onto explain that he has to charge me $20 because he looked at my computer. It dawned on me at that moment that if he gets paid to look at computers but not fix them that I should obviously do whatever I possibly can to take his place at his job.
I live in a small house, so for $20 I could theoretically get the entire house cleaned and dusted in less than an hour.
He turned around to talk to someone else, at which point I grabbed my computer and ran out the door before he could print up a bill for me to pay.
If anyone knows where I can get paid just to look at things, please let me know. I’d likely be able to fill the position immediately.
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