March 3, 2004
Tanimura & Antle Headquarters
P.O. Box 4070
Salinas, CA 93912
I recently purchased a 5-pound bag of shredded lettuce from a local wholesale club for $5.00. Unfortunately, I was not able to finish the entire 5 pounds. In fact, even with our using the lettuce as an addition for every possible meal, including sandwiches, salads, subs, soups, etc., we only finished about half the bag, leaving us with roughly 2 ½ pounds of unused product which we were forced to add to our compost pile. We consider this wasteful and unnecessary as we have spent $2.50 on product we never used.
Being on a strict food budget, I was curious if it would be possible to purchase smaller bags of your product, even if it would have to be purchased at other traditional stores instead of at wholesale clubs. I do however, understand that such large quantities are intended for use by foodservice use such as restaurants, sub and sandwich shops, and the like, but at $1.00 per pound my wife and I just can’t resist.
Let me cut to the chase here. What I’m trying to say here is that we feel like we got ripped off, be it on a smaller scale. You owe us $2.50 for the unused product you sold us that we couldn’t use. To put it bluntly, even the dog doesn’t want to eat the rotten product. So where does this leave us?
Please let us know what your thoughts are on this matter, as we are curious to know if you can help us.
Thomas W.P. Slatin