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February 17, 2004
Wendy’s International, Inc.
4288 West Dublin-Granville Road
Dublin, Ohio 43017
I am writing to you because I feel that I need to address a particular situation that occurred at one of your chain restaurants. You see, ever since I had a traumatic injury as a child which involved crashing head-first into a stainless steel sided dishwasher while peddling my very first tricycle, I have had a phobia of shiny silver colored objects.
Recently, I went for a bacon cheeseburger at one of your stores and when I received my food, to my horror and dismay, it was wrapped in some sort of metallic papery substance. The mere sight of the shiny glare off the burger from the florescent lights made me increasingly nervous and uneasy.
At first I could not even reach for the tray to take my food away and the employee who was wearing one of those trendy blue Wendy’s aprons, looked at me with a confused look. I tried to explain what was wrong and that I had a medically diagnosed phobia, or fear, of shiny objects, only to have the employee laugh and poke fun at me.
This upset me greatly so I walked away to wash my hands in the bathroom, as I did not want to attract attention from the other patrons. However, when I entered the bathroom, right behind the door was a very large mirror.
The next thing I remember was waking up on the bathroom floor with some very nice paramedic giving me oxygen or something. She was very cute by the way. Anyhow, the manager at the store was very overwhelmed with the whole situation and gave me a coupon good towards a future visit.
I’m curious if there is any way that I could get my burgers at your chain served to me without the foil wrap around them. If I could do so without too much embarrassment, I would be most grateful.
Thank you for your patience and understanding, and keep up the good work with your burgers!